bmw3 Privacy Policy

1.1 Information You Provide Directly

When you register an account on bmw3 or use our services, the information you provide directly to us includes:

• Full name and username
• Email address
• Date of birth (for age verification)
• Mobile number
• Password (stored in encrypted form)
• Financial transaction details (bKash, Nagad, Rocket, Upay account numbers)
• Documents submitted for identity verification

1.2 Automatically Collected Information

When you use our website or application, certain information is collected automatically:

• IP address and geographic location (approximate)
• Browser type and version
• Operating system information
• Device identifier information
• Page visit and navigation data
• Session duration and activity logs
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For payment processing and identity verification purposes, we may receive certain information from third-party service providers. This information is used solely to protect your account security and financial transactions.

bmw3 collects and uses your personal information for the following purposes:

2.1 Account Management and Service Delivery

We use your information to create, verify, and manage your account. This includes login verification, identity confirmation, and ensuring uninterrupted access to our services. This information is essential for delivering services properly on our gaming platform.

2.2 Financial Transaction Processing

Your financial information is required to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. We use this information to securely complete transactions with a minimum deposit of ৳500 and a minimum withdrawal of ৳800.

2.3 Security and Fraud Prevention

The information collected is used to protect your account and our platform from unauthorized access, fraud, and other harmful activities.

2.4 Responsible Gaming

We monitor your gaming activity to ensure compliance with responsible gaming policies. This information helps identify early signs of problematic behavior and provide timely support.

2.5 Legal Compliance

Storing and using certain information to comply with applicable laws, regulations, and regulatory authority guidelines is part of our legal obligation.

2.6 Customer Support

Relevant account information is used to enable our 24/7 live chat support team to assist you effectively.

bmw3 follows industry-standard technology and practices to ensure the security of your personal information:

• All sensitive data is stored using advanced encryption technology
• Passwords are never stored in plain readable form — they are kept in hashed form only
• Regular security audits and vulnerability assessments are conducted
• Only authorized personnel can access specific user information
• All access is logged and reviewed regularly
• Data backup and recovery systems are active

bmw3 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Certain information may be shared with trusted third-party service providers for payment processing, identity verification, and managing technical infrastructure. These providers are required to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed in accordance with applicable law in response to court orders, legal processes, or legitimate requests from government authorities.

4.3 Security Situations

Relevant information may be shared with the concerned authorities to prevent and investigate fraud, money laundering, or other unlawful activities.

4.4 With Your Consent

For any purpose other than those mentioned above, we will obtain your explicit consent before sharing your information.

bmw3 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions
• Functionality Cookies: For remembering your preferences and settings
• Analytics Cookies: For measuring and improving platform performance
• Security Cookies: For fraud detection and prevention

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. Please note, however, that disabling certain cookies may limit the functionality of the platform.

bmw3 retains your personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law:

• Active account data: for as long as the account remains active
• Closed account data: from the date of closure for the applicable legal period
• Financial transaction records: for the period determined by legal obligations
• Security logs: for the time required for active investigations

At the end of the retention period, your information is securely deleted or anonymized.

As a bmw3 user, you have the following rights regarding your own personal information:

7.1 Right of Access

You may request at any time to know what information we hold about you. We will provide the information within a reasonable time.

7.2 Right to Rectification

If there are any inaccuracies or errors in your stored information, contact us for correction. We will make the necessary corrections promptly.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes. If your objection is accepted, we will act accordingly.

7.5 Right to Data Portability

You have the right to receive your own data in a structured, commonly used, and machine-readable format.

bmw3 is for users aged 21 and above only — this platform does not knowingly collect personal information from any minor. Through age verification at registration, we ensure that only adults can use our services.

If we learn that a minor has provided us with information, that information will be deleted immediately and the associated account will be deactivated.

bmw3 may update this Privacy Policy from time to time. For significant changes, we will:

• Post a notice on the website
• Notify registered users by email
• Update the "Last Updated" date at the top of the Policy

Continued use of the platform after changes will be considered as your agreement to the updated Policy. You are therefore advised to review this page regularly.

Contact us for any questions, concerns, or to exercise your rights regarding this Privacy Policy. Our team provides support in Bengali 24/7.

Your privacy is our highest priority. For more information, see our Terms and Conditions and Responsible Gaming pages.